Online eCare Portal

- eLearning; free access to self-paced, interactive training courses

- Chat support; chat for licensing issues and non-technical questions

- Knowledge base; Milestone solution center for common support questions and issues

- User forum; best practice sharing forum

Upgrades/updates

- Access to service releases; free and immediate access to all new software service releases

- Access to new device driver packs: free and immediate access to all new driver packs

Investment protection

- Trade-in value on software products; credit on your current Milestone product when upgrading to a newer or more advanced product

- Access to new versions; Immediate access to the latest products

Online services

- Customer dashboard; online system health monitoring service available

- Connected services; includes services that can be utilised when your system is connected to the internet